SHIPPING & RETURN

ORDER PROCESS

1. Choose your items and add them to the cart.

2. Go to checkout when you're ready.

3. Enter your billing and shipping address.

4. Select your preferred payment method.

5. Review your order and make any last changes if needed.

6. Complete your order and receive a confirmation email.


PRICES

All prices are listed in CHF. The current prices displayed at the time of purchase apply.

 

SHIPPING

We offer free shipping within Switzerland.  
Orders are shipped 3-7 days after payment is received via Swiss Post.  
Delivery in Switzerland takes 1-2 days after shipping.  
International orders usually take 10-12 business days, depending on the destination country.  
Customs duties and local VAT for international orders are the buyer’s responsibility.

 

RETURNS

If you're not satisfied with your product, you can return it within 7 days in its original condition and packaging.  
Please notify us by email before sending the item back.  
You will be refunded for the product's value, but not for shipping costs.  
Return shipping costs are the buyer's responsibility.  
Ensure secure packaging to avoid damage during transport. 


CONTACT | RETURN ADDRESS
NINA YUUN | Stephanie Nina Yoon
Jungfraustrasse  
3400 Burgdorf  
Switzerland